Your terms and conditions of use

Terms and conditions 1. DEFINITIONS 1.1 Buyer - an individual or company that buys goods from the Seller for personal use, for their business, trade or profession. 1.2 Contract - a contract between the Seller and the Buyer for the sale and purchase of Goods described in these Terms and Conditions. 1.3 Goods - the items the Buyer agrees to buy from the Seller. 1.4 Seller - A Unique Gift. 1.5

Terms and Conditions - the terms and conditions described in this document. 2.

CONDITIONS 2.1 The terms and conditions described shall not affect the Buyers statutory rights. 2.2 These terms and conditions will be applied to all sales between the Seller and the Buyer. 2.3 Any variation of these Terms and Conditions must be agreed upon between the Buyer and Seller and given in writing by the Seller prior to any purchase. 3. ORDERING 3.1 All items purchased by the buyer are under these terms and conditions and are subject to acceptance by the Seller. 3.2 The Seller may refuse any order for any reason. 4.

PRICE AND PAYMENT 4.1 The price of the Goods is shown on our Website. The price includes VAT. 4.2 The total price, including VAT and delivery charges will be shown in the Buyers shopping cart. 4.3 There is no minimum order value. 4.4 Discount may be offered for bulk orders; this is at the discretion of the Seller. 4.5 Payment for goods must be received before any item can be made and dispatched. 4.6 The Seller accepts payment for orders through PayPal and Google. The Seller reserves the right to refuse payment by any other method. 4.7 All payments are to be made by the Buyer in Pounds Sterling. 

5. RIGHTS OF SELLER 5.1 The Seller reserves the right to adjust the products, price and specification of any item on the Website at its discretion. 5.2 The Seller reserves the right to withdraw any goods from the Website at anytime or replace it with a like item. 5.3 The Seller shall not be liable to anyone for withdrawing any goods from the Website or for refusing to process an order. 5.4 The Seller reserves the right to cancel the order if unsatisfactory text or artwork is supplied for transfer to the purchased item by the Buyer in this instance you will be contacted. 6. DELIVERY 6.1 Goods supplied within the UK will normally be delivered within 10 working days of order. 6.2 Goods supplied outside the UK will normally be delivered within 21 working days of order. 6.3 The Seller reserves the right to alter delivery times without notice. 6.4 The Seller will use all reasonable measures to achieve any agreed date of delivery, subject to circumstances beyond the Sellers control. 6.5 Delivery will be made to the Buyers address specified in the order and the Buyer should make satisfactory arrangements in order to take delivery of the Goods. 6.6 In the event of your order being returned to the Seller, due to non-delivery or any other reason outside of the Sellers responsibility, then the Buyer will be notified and redelivery costs will be charged at the expense and the responsibility of the Buyer. 6.7 The Seller will not accept the use of the Buyers own Courier or preferred Transport method for goods. 

7. CANCELLATION AND RETURN POLICY 7.1 The Buyer will contact the Seller by phone or email within 24hours if they wish to cancel their order. Orders cannot be cancelled after this time as the text or artwork may have been applied to the ordered goods during this time. 7.2 The Buyer must inspect the goods immediately upon receipt and shall notify the Seller by phone or email within 48hours of delivery of the goods if there are any problems with your order or you are not satisfied. All possible efforts will be made to correct any problems with your order within a reasonable time period at the discretion of the Seller. 8. Where an item is returned to the Seller by the Buyer, the Buyer will be entitled to return postage compensation. Items must be returned as a recorded delivery, with delivery signature obtained and receipt for postage must be obtained also and presented to the Seller to entitle a refund of postage to the Buyer. 9. The Seller will not be held liable for any returned goods being lost or damaged when the Buyer is returning an item to the Seller for a refund. 10. A refund will not be issued until the returned item is received. 11. The Seller will not accept any returns prior to communication between the Buyer and the Seller being established as to the severity or type of problem experienced with the goods supplied. 

12. FORCE MAJEURE The Seller will not be held liable for any delay or the failure to supply goods for any of the following reasons; acts of God, strikes, lock outs, accidents, war, terrorism, earthquake, floods and any other reason beyond the Sellers control.

13. CHANGES TO TERMS AND CONDITIONS The Seller reserve the right to amend or adjust the terms and conditions at anytime. PRIVACY POLICY In this privacy policy, any references to we, us and our are to Engraving Trophies & Occasions. References to our Website or the Website are to www.engravingsuk.com The Information we Collect The information we collect via the Website may include; name, address, telephone number, email address, etc. What we do with your information Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws 1. We WILL NOT sell or pass your information to a third party. 2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. Financial Information and Security We do not store any financial data regarding your order, this information is held by our third party payment collection services. We cannot be held responsible for any Security breach as a result of processing your payment through PayPal, Google or any other Third Party. Discounts Extra discount are given for large quantities, ask for details before placing an order, as discount cannot be given after purchase due to already incurred administration costs. Delivery Charges. Delivery is carried out by city link next day service  very small items may be sent through royal mail this covers UK mainland only. Order Cancellation Please phone or email within 24 hours if you wish to cancel. Once your order has gone to manufacture, your order cannot be cancelled. Disclaimer To the best of our knowledge, the goods on sale on this website are descibed accurately and rely on information and guarantees made by third party suppliers.

CANCELLATION AND RETURN POLICY 1. The Buyer will contact the Seller by phone or email within 24hours if they wish to cancel their order. Orders cannot be cancelled after this time as the text/artwork may have been applied to the ordered goods during this time. 2. The Buyer must inspect the goods immediately upon receipt and shall notify the Seller by phone or email within 48hours of delivery of the goods if there are any problems with your order or you are not satisfied. All possible efforts will be made to correct any problems with your order within a reasonable time period at the discretion of the Seller. 3. Where an item is returned to the Seller by the Buyer, the Buyer will be entitled to return postage compensation. Items must be returned as a recorded delivery, with delivery signature obtained and receipt for postage must be obtained also and presented to the Seller to entitle a refund of postage to the Buyer. 4. The Seller will not be held liable for any returned goods being lost or damaged when the Buyer is returning an item to the Seller for a refund. 5. A refund will not be issued until the returned item is received. 6. The Seller will not accept any returns prior to communication between the Buyer and the Seller being established as to the severity or type of problem experienced with the goods supplied. 7. The Seller will hold no responsibility for incorrect spelling or images engraved when supplied by the customer. Please insure correct information is sent as no refunds will be given.


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